WhatsApp went down for over 30 minutes on Friday afternoon, messages were stuck, world stopped

That last part about the world stops is obviously a pun. But that was how for many it felt like as WhatsApp suffered an outage around 2.15pm India time. For over half an hour people in India, and elsewhere, people were unable to send WhatsApp messages and didn’t get any new messages. The situation was resolved around 2.45 when WhatsApp started working again.

Update: A Reuters report notes that as WhatsApp went down, thousands of people reported about it on social media. “Whatsappdown was the top trending item on Twitter in India, which is WhatsApp’s biggest market with about 200 million of its billion-plus users. It was also a top trending item on Twitter in Pakistan, Britain, Germany and many other countries,” notes the news agency. It also reached out to a Facebook spokesperson in Singapore who said that the company was investigating the reports of WhatsApp outage. Facebook, which bought WhatsApp in 2014, is currently the company responsible for WhatsApp operations.

Earlier when people sent a WhatsApp message, it didn’t go through. The WhatsApp down detector map showed that the service was suffering outage in parts of India, Europe and Asia. A similar website that tracks outages for WhatsApp reported the same thing.

This is the third big outage WhatsApp suffered this year. It also went down in May and August for brief duration. Interestingly, WhatsApp has never offered a proper explanation of problem behind the outage. Instead, it only provided a standard message to some of its users through the app (it was part of the help section) that something was wrong. This was noticed by some other websites too. “Our service is experiencing a problem right now. We are working on it and hope to restore the functionality shortly. Sorry for the inconvenience,” the app notified some users.

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